Workspace
Settings
Guardrails for how the AI team behaves — hours, languages, escalation and what it is never allowed to promise.
Institutions in scope
JAIN (Deemed-to-be University)JAIN University — FETJain College, JC RoadJain College, VV PuramJAIN Business School (JCER)JAIN PU CollegeJAIN Heritage SchoolJAIN International Residential School
Calling & messaging
Calling window08:00 – 21:00 IST, Mon–Sat
Weekend AI coverEnabled
LanguagesEnglish, Kannada, Hindi, Telugu, Tamil, Malayalam
Max attempts per enquiry4 over 6 days
Recording consentAnnounced at call start
Guardrails
Hard rules the agents cannot break
- Never promise admission, rank or a placement package.
- Quote fees only from the current indexed fee document.
- Escalate to a human counsellor on any grievance or refund question.
- No calls to numbers on the DND suppression list.
- Student data never leaves the institutional workspace.
Integrations
Admissions CRM
ConnectedWhatsApp Business
ConnectedMeta Ads
ConnectedGoogle Ads
ConnectedERP / Fee module
ConnectedTelephony
ConnectedNIRF data pack
ManualAlumni database
Syncing